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Staff at Pebley Beach will see less of their customers – after Suzuki and Hyundai top reliability ratings

Staff at Swindon motor dealer Pebley Beach are celebrating the news that they'll be seeing less of their customers – after Suzuki and Hyundai topped used car reliability ratings.


In a survey for What Car magazine, Suzuki topped the chart of the most reliable cars aged between six and 15 years old, with a reliability score of 97 percent.

Owners praised Suzuki for having very few faults to report in their ownership as well as being inexpensive to repair. 

The Suzuki Vitara SUV recorded 100 per cent reliability with no faults at all reported from owners and was one of only three cars measured to score 100 per cent in the survey, along with the current versions of the Ford Mondeo and Suzuki Vitara and the previous-generation Nissan Leaf.

And owners of the popular Swift hatchback reported 97.8 per cent reliability and no repair bill exceeding £100 of the small faults reported. The Swift was 13 percent up on the average small car class rating in the survey.

Hyundai came eighth with a reliability rating of 86.5 percent, with eight Japanese or Korean brands jostling for the top spot. 

Land Rover propped up the bottom of the chart, with Citroen, Peugeot, Renault, and Jaguar sitting just above them.

The magazine also ranked newer cars – aged new to five years old – with Suzuki coming third with a reliability rating of 97.1 percent, and Hyundai coming fourth with 97 percent. 

Again, Land Rover found itself near the bottom of the heap, saved from the lowest spot by Fiat. 

What Car? received over 16,300 owner responses across 30 manufacturers and measured 178 different used models across the industry to produce its reports.

The study comes as the used car market experiences significant demand due to the worldwide shortage of new cars caused by the pandemic.

Dominic Threlfall, managing director of Pebley Beach, said: "Suzuki and Hyundai have an enviable reputation for reliability and owners can be assured that their cars are likely to spend far less time in the workshop than those by other – often far more expensive and coveted – brands. 

"Much as we love our customers, it's always nice to see less of them."

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Financial Disclosure

Pebley Beach Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Pebley Beach Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.