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Pebley Beach named Hyundai Aftersales Dealer of the Year

Swindon motor dealer Pebley Beach has been named Aftersales Dealer of the Year by Hyundai UK.

The dealership was awarded the accolade in recognition of its high levels of customer satisfaction, staff training, and leadership.

The award was made at the Hyundai UK national conference at the Stadium MK in Milton Keynes  – home to the Dons football club – earlier this month (January).

Pebley saw off competition from 166 other dealerships to scoop the award.

Presenting the award, Nick Tunnell, aftersales director at Hyundai UK, said: "I'd like to shine a spotlight on someone who has performed brilliantly across the parts, the service, and the people areas of their business."

Managing director Dominic Threlfall explained: “Aftersales is really important to us. Buying a car at Pebley Beach is just the beginning of the customer’s relationship with Pebley Beach. 

“The experience they have when they bring their car back for a service or MoT is vital to growing our reputation, and is one of the reasons customers come back to us for their next car time after time.”

Although the award was presented in January, it recognises the achievements of the aftersales team during 2014. 

“This is the last accolade of a bumper year for us: one that has seen Pebley Beach named Wiltshire Business of the Year and UK Garage of the Year, and pick up an Excellence in Aftersales award at the AM Awards,” said Dom.

“The judges will also be aware that we have more Hyundai master technicians than any other UK dealership, and that service specialist Lloyd Pickup has been named one of Hyundai’s top UK brand ambassadors for 2014.”

 

Video link to the presentation.

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Financial Disclosure

Pebley Beach Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Pebley Beach Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.