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Pebley Beach named Garage of the Year, thanks to its customers

Swindon motor dealer Pebley Beach is the best garage in the UK - and that's official.

The Hyundai and Suzuki franchise - based at Paddington Drive in Swindon - was crowned Motor Codes Garage of the Year at the AutoExpress Car of the Year ceremony in London last week (Tuesday, July 15).

And there was cause for double celebration when the Hyundai Santa Fe was named 2014 Auto Express large SUV of the Year, seeing off the Land Rover Discovery and Range Rover Sport.

Pebley - which had already been named South West Garage of the Year - saw off competition from nine other regional finalists.

The winning garages were chosen by their own customers, with over 13,000 reviews submitted to the Motor Codes website. Then judges went through the comments and criticisms left by the public to select the winner.

Pebley went into the competition with an Overall Experience rating of 99 percent, and 100 percent of customers saying they would recommend Pebley to a friend.

Managing director Dominic Threlfall said: "We have very loyal customers who come back to us year after year and are happy to recommend us to friends and family.

"We work hard to retain their loyalty, and I'm delighted that the efforts of our award-winning team has paid off."

Announcing the winner, Chris Mason, managing director of Motor Codes, said: "Pebley Beach shows a commitment to its staff and customers to drive quality, investing in apprentice programmes and partnering with local colleges through community programmes.

"Pebley Beach has shown an ability to make the most of digital initiatives, at the same time as retaining the personal touch."

This year alone, Pebley Beach has been named Wiltshire Business of the Year - voted for by the wider business community - and won a national award for its aftersales service at the AM Awards - measured by industry experts.

"Now we have been named Garage of the Year based on feedback from our own customers," said Dom. It's a massive achievement for my team to be recognised by such diverse judging panels."

And while Pebley Beach is a franchise holder for the Hyundai and Suzuki brands, drivers of any make and model of car can take advantage of the firm's MoT and servicing department.

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Financial Disclosure

Pebley Beach Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Pebley Beach Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.