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Female-friendly Pebley becomes Swindon’s first Foxy dealership

Motor dealer Pebley Beach has become the first franchised garage in Swindon to be approved as female friendly by the UK’s only motoring club exclusively for women drivers.

As part of this business partnership, Pebley Beach customers receive gift membership of Foxy Lady Drivers Club and existing Foxy members in Swindon can now add Pebley Beach discounts and special offers to their range of club benefits. But for the dealership, this accreditation means much more than that: it’s further recognition for the firm’s award-winning levels of customer service.

“Garages are traditionally quite a macho domain, and some women find a visit to the garage an intimidating experience,” explained Pebley Beach managing director Dominic Threlfall. “They may feel patronised, or suspect that they’re being overcharged for work.

“To reassure them, every Foxy Lady Approved garage signs a pledge to 'never overcharge, patronise or sell women services they don’t need.' As a garage that has won, and continues to win, awards for our customer service, that’s a promise we find easy to make, and to keep as we apply that philosophy to all customers.”

Foxy also demands measurable evidence of quality workmanship, price transparency, local car collection services, a comfortable waiting room with drinks made available and female magazines to read, and women in customer-facing roles.

“Pebley Beach is a very female-friendly environment,” said Dom. We have female sales staff, and female service advisors. In fact, 60 percent of our customer facing staff are female – not bad for a typically male environment!”

Earlier this month (July), Pebley Beach became the first ever recipient of the Aftersales Excellence Award at the prestigious Motor Trader Awards, and was voted most trusted garage in the South West by customers in a competition run by national reviews website Motor Codes for the second year in a row.

And back in February the firm won the award for Excellence in Aftersales at the AM Awards – so it’s fair to say they’ve won the golden globe & the Oscars of the motor industry.

To find out more about Foxy Lady Drivers Club visit www.foxyladydrivers.com

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Financial Disclosure

Pebley Beach Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Pebley Beach Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.