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COVID-19 Update 20/05/2020

Following recent Government announcements, here’s the latest information on COVID-19 restrictions and the Motability Scheme.

While we expect to see dealers gradually opening in England from 1 June, the impact of weeks of COVID-19 disruption means the Scheme will not open immediately for new applications.

So we can work through backlogs in both vehicle sales and purchases, we will take a phased approach for applications. Priority will go to around 43,000 orders that had already been placed before lockdown. We will aim to resume these and arrange delivery as soon as possible, subject to this being done in a COVID-19 safe environment.

Once this is underway, we will start to invite applications from customers who have had their leases extended during the lockdown, in order of their original end of contract date. When possible, we will also re-open the Scheme to brand new customers.  As soon as we are able to start accepting new applications we will publish prices on the website through our car search tool.

While we know this news may be disappointing, we ask for your patience as we restart our operation after weeks of dealer closures and business disruption. It will be vital to phase these steps carefully until we are really confident about sales of returning vehicles. We will only be able to lift all restrictions on future customer orders when we know that we can sell used cars in large numbers in a properly functioning marketplace.

It may be some months before the Scheme has caught up with applications for renewing customers, so in the meantime, customers should expect to see more extensions to existing leases over the next few months. We will also continue to support customers with lease extensions should new cars take longer to be delivered owing to worldwide disruption in manufacturing or supply of parts.

Our focus remains on keeping customers mobile, and safe. Together with our Scheme partners, we have continued to support customers throughout lockdown, and look forward to building back our wider operations. This will include working closely with our dealer partners to build confidence in a safe and secure dealership environment.

We are closely monitoring the situation, especially with regard to the changing vehicle supply situation, and will provide regular updates here on our website. Our Frequently Asked Questions are updated regularly, so please keep an eye on these; if you have a question, you may well find the answer here.

 

 

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Financial Disclosure

Pebley Beach Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Pebley Beach Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.